Frequently Asked Questions

1. Do you ship to PO Boxes?
Yes, we ship to PO Boxes.
 
2. Can you advice me about cycle?
No, we're just a dealer and we don't advice about cycles, sorry.
 
3. Can you advice me about powder conversion?
No, we're just a dealer and we don't advice about conversions, sorry.
 
4. Can you accept order less than minimum?
No, we cannot.
 
5. Is there any other way of payment i can use?
Unfortunately we can accept only MoneyGram payments. But we have a special way of payment for regular bulk customers only.
 
6. What happens if my order gets lost?
We guarantee shipping and we guarantee that you will get your order, but if anything happems - we will solve it with you.
 
7. Can you send Express Mail?
No, we can send only regular airmail and only this way we guarantee delivery.
 
8. Is there a tracking# for the order?
No, we send regular airmail and there are no tracking numbers.
 
9. Can i use products from different lists in one order?
You will have to reach minimum order for each list you use. The only exeption is powder and list #1. If you want to combine products from these lists you have to reach minimum order for one of the lists use and you can add any products from other list.
 
10. Will i have to sign for the package?
No.
 
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